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Case studies

How the Province of South Holland saves money through standardisation and smart management

 
The challenge

The Province of South Holland wants to save on management costs associated with copying and printing. It also wants to reduce paper consumption by 40% and decrease the call load on its service desk. In addition to this, the repro department must be more efficiently used.

The results

End users can use their access key cards to retrieve their print job anywhere within the office, allowing for increased flexibility and insight into paper consumption. Powered by the Océ Fleet monitoring, toner and staples are always topped up and faults are handled efficiently. In this way, the customer's ICT service desk has been relieved of time-consuming print fleet management tasks. Using electronic work orders, jobs can easily be sent to the printroom department, dropping costs per page and print load requirements on departmental multifunctional devices. Introducing new hardware and software provides more efficient processing i.e. the same number of people get more work done.

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